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Creating a Safe Space: Responding to Discrimination in Service Delivery for CHSP providers

Webinar overview:

Everyone has the right to a safe workplace. Discrimination is never acceptable, however some older people influenced by their life journey and socialisation, are ‘stuck’ in old thinking and may have experienced traumatic events like conflict and war which has challenged their acceptance of other cultures.  This workshop supports employees from diverse cultural backgrounds to stay confident and in control during difficult situations. It also offers practical ways to deal with prejudice and handle challenging family members.

Who should attend: 

Frontline care workers in home care settings. This delivery is subsidised by Sector Support and Development (SSD) funded by the Australian Department of Health for CHSP providers. Those working in home care who do not deliver CHSP services may register for the same webinar here.

Outcomes of this webinar:

  • Gain confidence setting personal boundaries at work
  • Manage tough conversations and how to respond to racial discrimination in the workplace.
  • Know how to deal with difficult families

About the facilitator:

Tanya Dave is a Gerontologist with over 25 years of experience in the aged and community care sector. She has an unwavering passion for understanding the complexities of aging. Tanya’s expertise lies in developing innovative strategies and interventions to empower older individuals facing complex health issues, challenging behaviours, and social isolation. She is known for her ability to manage complex cases and takes great pride in witnessing her clients’ overcome obstacles.

Tanya is a strong advocate for the power of community in addressing the challenges of aging. She holds a Masters in Gerontology and is the Director of IAgewell, a company that publishes “Lifestyle 55+” magazine, organizes senior expos, offers community education, and provides private case management services. She is the founder of the innovate MindHubs and Transition Gateway Platform.

Tanya’s commitment to advocacy is evident in her establishment of the Sunshine Coast Senior Leadership Awards and her involvement in various organizations dedicated to healthy aging. She is on a mission to redefine aging and empower individuals and communities to embrace the possibilities of growing older. 

Tanya Picuture (002)

Date:  8 October 2024

Time: 2-2:50pm AEDT

Cost:

CHSP Ticket: $50 

DisclaimerThe CHSP Provider Ticket price is subsidised by Sector Support and Development (SSD) funded by the Australian Department of Health. Although funding for this session has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government.

Booking Terms & Conditions 

 Privacy 

Aged and Community Care Providers Association (ACCPA) is committed to respecting the privacy of its customers and stakeholders and adheres to the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth) and the Privacy Amendment (Private Sector) Act 2000 (Privacy Act). The Australian Privacy Principles govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.  

A copy of the Australian Privacy Principles is available here: https://www.oaic.gov.au/  

A copy of ACCPA’s Privacy Policy is available here: https://www.accpa.asn.au/wp-content/uploads/2022/09/ACCPA-Privacy-Policy-v1-endorsed-250822-1.pdf  

Photographs and video footage may be taken during an ACCPA event or training session for ACCPA promotional purposes including social media, publications or communications. If you do not want your image used, please advise us via writing.  

Utilising the contact details provided to ACCPA from time to time, Learning and Professional Development will send out information on upcoming training opportunities in a direct electronic message. If you do not wish to receive this information and prefer to ‘opt out’ – email  and we will remove you from our ‘waiting lists’ and ‘email communications’ database. 

Cancellations, Refunds, Substitutions and Transfers: 

ACCPA’s Learning and Professional Development (L&PD) products are delivered subject to sufficient registrations, as stipulated by available tickets against each event, and tickets can be purchased directly from the What’s On page. 

Training session viability of each advertised session is assessed one week prior to the scheduled date of delivery, when a decision is made regarding continuation or cancellation. When a training session is cancelled due to insufficient numbers or circumstances outside of the control of ACCPA, a full refund will be paid, directly to the customer who has made the initial purchase. 

A full refund is also available if a participant withdraws from a training session, 5 or more days prior to the session being delivered, on the condition, that the customer has contacted , to inform regarding their intention to withdraw. No refunds or transfers will be considered without notification prior to the commencement of a training session. Late notifications will be considered on a case-by-case basis. 

An organisation may choose to substitute a participant of a previously paid session, by emailing , 24 hours prior to the commencement of the training session. Full details of the substituted participant must be provided. 

Payment Terms 

It is a condition of registration that participants pay full payment at the time of booking via credit card or by invoicing by prior arrangement.   All payments must be finalised prior to commencement. Registrants who have outstanding payments will not be able to participate. Upon registration, a Tax Invoice will be emailed to the person making the booking.