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Navigating Self-Managed Care Services: Insights and Provider Experiences

Webinar Overview:

Are you looking to improve your self-managed service or considering offering self-management for your care recipients? Do you find it challenging to balance a person’s wish for autonomy with the need to comply to aged care laws? 

Care recipients can choose to manage their own care and support services, presenting both opportunities and challenges for home care providers. The role and responsibilities of care management may shift from day-to-day service management to one of support, guidance, and compliance oversight as self-managed clients take the lead in their own service planning and coordination. 

We invite you to join our insightful 1.5-hour webinar, where we will explore the concept of self-management, the benefits for providers and care recipients, and how to navigate the associated legal and compliance issues. Our panel of providers will share their experiences with self-managed care services and the valuable lessons they have learned along the way. 

Who should Attend: 

Senior managers and care managers from providers who are considering, or already offering self-managed home care packages. 

Learning Outcomes:

  • Clarify what self-management is and the benefits for both clients and providers 
  • Understand how to implement self-managed care with risk mitigation 
  • Understand the provider compliance requirements under a self-management operating model 
  • Experience industry guidance and testimonials of self-management in practice

About the Facilitators:

Jane Floyd is based in Sydney and holds post graduate qualifications in commerce, marketing, management, public relations, communication management and government administration. Jane is a qualified internal auditor with more than 20 years’ experience in health, home and community care. Jane is an experienced non-executive director on health and aged care boards.

Jane provides specialist advice and consultation services to home and community care providers on a range of business needs. These include organisational and clinical governance, customer experience reviews, change management, quality performance reviews, training and development, risk and compliance, strategic planning, business performance and assisting providers respond to non-compliance audits and sanctions.

Jane-Floyd-263x300

 

 

Tim Moore is a specialist in home care. He has spent over 4 years in home care management and previously worked within the NDIS. Tim’s passion lies in empowering providers to assist clients to achieve greater independence and improve their quality of life. He holds a degree in social science (sociology & psychology) with a business diploma.

Tim Moore

 

About the Panel:

Joining the session will be Amanda Guinane, General Manager from Help at Home by Montefiore and Anita Courtney, Principal lawyer from legal firm Russell Kennedy.

Russell Kennedy is an ACCPA Strategic Partner and market leader in the aged care sector. They have advised aged care providers, developers and landowners and worked with leading industry bodies for more than 37 years. 

The Russell Kennedy Aged Care team provides their large client base with specialist advice on the acquisition, development, construction, financing, operation, management, compliance and disposal of aged care facilities. 

Russell Kennedy was named Australia’s 2020 ‘Law Firm of the Year’ in the area of Retirement Villages and Senior Living Law by Best Lawyers. 

Date:  TBC

Time: TBC

Cost:

ACCPA Members : $99 inc GST each

Non Member: $140 inc GST each

Booking Terms & Conditions

Privacy

Aged and Community Care Providers Association (ACCPA) is committed to respecting the privacy of its customers and stakeholders and adheres to the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth) and the Privacy Amendment (Private Sector) Act 2000 (Privacy Act). The Australian Privacy Principles govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.

A copy of the Australian Privacy Principles is available here: https://www.oaic.gov.au/

A copy of ACCPA’s Privacy Policy is available here: https://www.accpa.asn.au/wp-content/uploads/2022/09/ACCPA-Privacy-Policy-v1-endorsed-250822-1.pdf

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Cancellations, Refunds, Substitutions and Transfers:

ACCPA’s Learning and Professional Development (L&PD) products are delivered subject to sufficient registrations, as stipulated by available tickets against each event, and tickets can be purchased directly from the What’s On page.

Training session viability of each advertised session is assessed one week prior to the scheduled date of delivery, when a decision is made regarding continuation or cancellation. When a training session is cancelled due to insufficient numbers or circumstances outside of the control of ACCPA, a full refund will be paid, directly to the customer who has made the initial purchase.

A full refund is also available if a participant withdraws from a training session, 5 or more days prior to the session being delivered, on the condition, that the customer has contacted , to inform regarding their intention to withdraw. No refunds or transfers will be considered without notification prior to the commencement of a training session. Late notifications will be considered on a case-by-case basis.

An organisation may choose to substitute a participant of a previously paid session, by emailing , 24 hours prior to the commencement of the training session. Full details of the substituted participant must be provided.

Payment Terms

It is a condition of registration that participants pay full payment at the time of booking via credit card or by invoicing by prior arrangement. 

All payments must be finalised prior to commencement. Registrants who have outstanding payments will not be able to participate. Upon registration, a Tax Invoice will be emailed to the person making the booking.