Workshop overview:
Are you concerned about the increasing pace and cost of staff turnover? Is it taking longer than ever to fill vacant roles? Is your already-stretched team beginning to feel overwhelmed? Then this Bootcamp is just what you need to help you rethink and refresh your talent retention strategy.
- 4 x 30-minute sessions, every Wednesday for a month
As a manager and leader, you know that everything changes when you find and keep great people. Yes, the quality of our work improves. But more than that, there’s the satisfaction of rewarding work relationships and a team who inspire us to raise the bar of our own leadership. Register now to learn about the important mindset shifts we need to keep up with an evolving marketplace and the actionable steps that will help you reshape and revitalise your approach to talent retention.
Who should attend:
This series is ideal for aged care managers, team leaders, supervisors and schedulers.
Talent retention bootcamp includes:
- Session 1: Staying power
- Session 2: Mapping the journey
- Session 3: Moments that matter
- Session 4: The generational mashup
Session 1: Staying power
From the moment someone looks at your job opening, to the time they leave your organisation, everything that person learns, does, sees, and feels contributes to their experience. And how they rate that experience has a huge impact on how long they stay. This session explains why we need a mindset shift in the way we think about the world of work and what people want from employment.
Learning Outcomes:
- Understand the evolution to an experience economy and why this is vital for recruitment and retention
- Realise what people want from their work
- Recognise why people stay
Session 2: Mapping the journey
The workplace has changed dramatically over the last 5 years. To attract and retain good people, our understanding of the employee journey needs to flex and change too. Each stage of the journey is an opportunity to connect and strengthen relationships with the kind of people we know will be the best fit for our organisation.
Learning Outcomes:
- Plot the ‘real journey’
- Create an accurate Empathy Map
- Build, measure and learn with Design Thinking
Session 3: Moments that matter
Our lives are shaped by defining moments – short, memorable, and meaningful experiences that create a lasting impact. By paying attention to certain phases, stages, and events in the employee journey, we can create more of these impactful moments. We can apply time, effort, and strategic thought to craft defining moments that shape memories and change perceptions. When people have a choice to make about who they want to work for, it’s these occasionally remarkable moments that make all the difference.
Learning Outcomes:
- Examine key moments that matter
- Explore belonging and connection
- Understand learning and mastery
- Recognise the importance of validation and appreciation
Session 4: The generational mashup
For the first time ever, we now have five different generations present in the workplace, from Traditionalists and Baby Boomers right though to Gen Z. While the multigenerational workforce poses some challenges, it’s also a moment to celebrate. If we look more closely at what is common across all generations, we can resist the limitations of age-based stereotypes and harness the full potential of generational diversity. We can foster a culture of respect and inclusion that turbo-charges our ability to retain great people.
Learning Outcomes:
- Understand the implications and limitations of generational trends
- Recognise popular myths about Xers, Boomers, Millennials and Gen Z
- Appreciate fundamental workforce expectations that transcend all age cohorts
- Comprehend workforce planning needs in a blended workforce
- Analyse communication needs across and among age groups
About the facilitator:
Bruce Williams loves to help people understand how other people tick so they can work together with less stress and more “yes!” With a focus on leadership, communication and team dynamics, Bruce has been delivering adult education, coaching and professional development programs for over 4 decades. He is an accomplished speaker and facilitator with an engaging and humorous presentation style.
In addition to managing his own business, Bruce is Judging Chair for the Sunshine Coast Business Awards and a part-time academic with the University of the Sunshine Coast. He is founder and spokesperson for the USC Starfish Program raising funds to support low SES students in higher education. Bruce also mentors young entrepreneurs in The DeLorean Project and Generation Innovation.
Booking Terms & Conditions
Privacy
Aged and Community Care Providers Association (ACCPA) is committed to respecting the privacy of its customers and stakeholders and adheres to the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth) and the Privacy Amendment (Private Sector) Act 2000 (Privacy Act). The Australian Privacy Principles govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.
A copy of the Australian Privacy Principles is available here: https://www.oaic.gov.au/
A copy of ACCPA’s Privacy Policy is available here: https://www.accpa.asn.au/wp-content/uploads/2022/09/ACCPA-Privacy-Policy-v1-endorsed-250822-1.pdf
Photographs and video footage may be taken during an ACCPA event or training session for ACCPA promotional purposes including social media, publications or communications. If you do not want your image used, please advise us via writing.
Utilising the contact details provided to ACCPA from time to time, Learning and Professional Development will send out information on upcoming training opportunities in a direct electronic message. If you do not wish to receive this information and prefer to ‘opt out’ – email and we will remove you from our ‘waiting lists’ and ‘email communications’ database.
Cancellations, Refunds, Substitutions and Transfers:
ACCPA’s Learning and Professional Development (L&PD) products are delivered subject to sufficient registrations, as stipulated by available tickets against each event, and tickets can be purchased directly from the What’s On page.
Training session viability of each advertised session is assessed one week prior to the scheduled date of delivery, when a decision is made regarding continuation or cancellation. When a training session is cancelled due to insufficient numbers or circumstances outside of the control of ACCPA, a full refund will be paid, directly to the customer who has made the initial purchase.
A full refund is also available if a participant withdraws from a training session, 5 or more days prior to the session being delivered, on the condition, that the customer has contacted , to inform regarding their intention to withdraw. No refunds or transfers will be considered without notification prior to the commencement of a training session. Late notifications will be considered on a case-by-case basis.
An organisation may choose to substitute a participant of a previously paid session, by emailing , 24 hours prior to the commencement of the training session. Full details of the substituted participant must be provided.
It is a condition of registration that participants pay full payment at the time of booking via credit card or by invoicing by prior arrangement.
All payments must be finalised prior to commencement. Registrants who have outstanding payments will not be able to participate. Upon registration, a Tax Invoice will be emailed to the person making the booking.
