Enhancing Customer Service in Retirement Living
Workshop overview: Interactions with residents don’t have to be daunting – imagine confidently turning even those more challenging conversations into opportunities for connection and exceptional
Workshop overview: Interactions with residents don’t have to be daunting – imagine confidently turning even those more challenging conversations into opportunities for connection and exceptional
Workshop overview: Are you concerned about the increasing pace and cost of staff turnover? Is it taking longer than ever to fill vacant roles? Is
Workshop overview: The widespread challenges posed by workforce shortages are undeniable. While there is no ‘quick fix’ a simple and effective step-by-step approach will assist
20% discount
Workshop overview: There are four common workplace conversations that can make or break our team culture, how well we perform as a group and how
Workshop overview: In the modern workplace, change is constant; and the pace of change continues to increase. Change management skills are crucial to effective leadership.
Workshop overview: Contextualised for retirement living operational managers, this workshop explores the contemporary capabilities required to deliver effective management, in this unique workplace setting. Learn
Discover the future of aged care by joining us at the highly anticipated ACCPA National Conference 2024! This exceptional event is a must-attend for all
Workshop overview: Support workers play a pivotal role in the care of individuals living with dementia, and gaining a comprehensive understanding of this condition is
Care and Ageing Well Expo Overview: You’re invited to discover the services and providers at the ACCPA Care & Ageing Well Expo who will help to
Aged Care Industry Information Technology Council (ACIITC) is happy to announce the Innovation and Technology Across Care (ITAC) Conference is back in March 2024. The conference will
ACCPA acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to land, sea, waters and community. We pay our respects to Aboriginal and Torres Strait Islander cultures, and to Elders past and present.